Support
PARA Support
If you need help, email us at support@paramx.social with a description of your issue and information about how we can help you.
Policies and legal
Documents that govern participation
- Community Guidelines Rules for safe, respectful, and authentic participation on PARA.
- Terms of Service Rules for using PARA sites, apps, and related services we operate.
- Terms of Service Amendment for Government Users Additional terms that apply when government entities use PARA in an official capacity.
- PARA App Privacy Policy How we handle information for the PARA app and related services we operate.
- Find Friends Privacy Policy How contact-matching and friend-discovery features handle your data.
- PARA AT Protocol Network Services Privacy Policy Privacy practices for protocol and network infrastructure services.
- Copyright Policy Reporting copyright concerns about content shared through PARA.
- Patent Non-Aggression Pledge Our commitment not to use patents aggressively against the open ecosystem.
Legal requests
Regulatory, official, and other legal contact
Use the channel that matches your role. We handle requests in English unless we agree otherwise in writing. Include enough detail for us to locate the relevant material without speculative fishing expeditions.
- Global Regulatory Compliance Reporting Process For members of the public reporting content under local law or specific regulatory frameworks, email regulatory@paramx.social with jurisdiction, statutory basis, links or identifiers, and the remedy you seek.
- Official Requests Portal Law enforcement, government agencies, regulators, and designated competent authorities should use legal@paramx.social. Include authority, contact verification, narrow scope, and legal process where applicable. We do not operate a separate self-serve portal yet; describe what you need in the first message.
- EU Digital Services Act contact PARA's contact point under Regulation (EU) 2021/784 is dsa@paramx.social. Requests must be made in English.
- Everything else legal If your request does not fall within the above three categories, email us at legal@paramx.social with a clear subject line and enough context to route the message.
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